Participants will gain an understanding of crisis management theory, including learning how different parts of the brain are activated therefore making rational and strategic thought very difficult during crisis situations. We will identify the multiple stages of crisis response and explore how to optimise our organisational response to them.  Participants will experience this firsthand through the conduct of applicable case studies, scenario and press conference.

This workshop will equip attendees with the tools to conduct a self-assessment of their own organisation’s crisis management system. This day is focused on reactive risk management.

For more information on the Session 1 workshop and to make a booking, go to:

• Session 1 Cairns
• Session 1 Brisbane

We’ll delve into the world of risk communication and analyse the importance of crafting messages through various mediums – e.g. words, images and graphics; all of which enable the organisation to be positioned in the best light prior to, and in the event of a critical incident. In this workshop, participants will be asked to bring their own critical incident plans and we’ll review them systematically – both proactively (what you say publicly now) and reactively (what you need to have ready in the event of a critical incident).

This day is focused on proactive risk management.

For more information on the Session 1 workshop and to make a booking, go to:

• Session 2 Cairns
• Session 2 Brisbane

We are very pleased to announce that the workshops will be facilitated by Dr Clare Dallat.

Dr Clare Dallat is the Director of Risk Resolve; a service that provides proactive and reactive risk management services for organisations across Australia and internationally. Clare has a PhD in Human Factors and an MSc. in Risk, Crisis and Disaster Management. She is an experienced outdoor educator and has over twenty years of practice in all aspects of the led-outdoor activity domain, including field leadership, program coordination and executive leadership.